Location: Mildenhall
Salary: £26,000 per annum
Hours: Monday to Friday, full-time
Overview
We’re looking for an organised and motivated Sales / Customer Service Administrator to join a busy and friendly office team based in Mildenhall. This role plays a key part in keeping customer interaction running smoothly — coordinating between departments, managing paperwork, and ensuring customers receive excellent service.
If you enjoy working in a fast-paced environment where organisation, accuracy, and communication make a difference, this is a great opportunity to develop your career.
Key Responsibilities
- Liaise with drivers, suppliers, and internal teams to ensure efficient scheduling
- Prepare and process delivery and shipment documentation
- Maintain accurate system records and job data
- Provide updates and clear communication to customers
- Process purchase orders, invoices, and job costings
- Monitor progress of daily operations and resolve any delivery or scheduling issues
- Support the wider operations team with administrative tasks
- Previous experience in administration, sales or logistics would be beneficial
- Excellent communication and customer service skills
- Strong attention to detail and accuracy with data entry
- Highly organised and able to manage multiple priorities
- Confident using Microsoft Office and internal systems
- A proactive problem solver with a positive attitude
- Monday to Friday office-based role
- Full training and support provided
- Supportive, friendly team environment
- Real opportunities for career growth