Do you have experience supporting sales teams and handling technical customer enquiries?
If so, I want to hear from you.
My fantastic client is seeking someone on-site, Mon to Fri based at their UK headquarters, supporting two dynamic sales teams and delivering exceptional customer service across the UK and France.
THE OPPORTUNITY
My client are a fast-growing supplier of aftermarket parts and service solutions and are now looking for an organised, proactive Sales Administrator to join their busy sales office and play a key role in supporting their sales and service operations.
WHAT YOU'LL DO
- Coordinate daily customer enquiries from the UK and France via phone and email
- Support the sales teams with accurate quotations for spare parts, service visits, and maintenance packages
- Process customer orders, ensuring correct pricing, lead times, and part identification
- Liaise with the supply chain team to confirm availability, pricing, and delivery schedules
- Coordinate dispatch of goods, including basic export documentation for EU and international shipments
- Maintain customer records, order histories, and CRM data
- Support the service department with scheduling, parts allocation, and follow-up communication
- Provide after-sales support, including order updates, tracking information, and issue resolution
- Work closely with the internal team to ensure smooth workflow and excellent customer experience
- Assist with general administrative duties within the sales office
- Language Skills (Essential) Fluent in English and French - mainly written, spoken is desirable
- Written French is particularly important for customer correspondence and documentation
- Experience working in a busy sales office
- Strong understanding of quotation preparation, order processing, and customer service
- Familiarity with basic export procedures (commercial invoices, packing lists, Incoterms) is desirable
- Excellent communication skills and a confident telephone manner
- Strong attention to detail with the ability to manage multiple tasks simultaneously
- Competent IT skills, including CRM systems, Microsoft Office, and email platforms
- A proactive, organised, and customer-focused approach
- Competitive salary based on experience
- Opportunity to grow within a rapidly expanding business
- Supportive team environment with ongoing training
- A role where your contribution directly impacts customer satisfaction and company success
- Knowledge transfer support: The current postholder is retiring and available for a handover period to help you settle into the role
My client recognises this is an important role with significant customer relationships and operational knowledge. The current postholder will be available during your first weeks to provide comprehensive handover and support your transition. This is an excellent opportunity to learn the business from someone with deep expertise.
My client pride themselves on delivering rapid, reliable support to their customers and maintaining strong, long-term relationships built on trust, technical knowledge, and excellent service.
Ready to join their team? I'd love to hear from you.
Please submit your CV and a brief cover letter highlighting your relevant experience, particularly your sales supprt/admin office background and French language skills. Reach out to Emma at Select NOW