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Coffee Shop General Manager

  • Location: Hitchin
  • Salary: £32000 - £38000 per annum, Benefits: DAY TIMES ONLY excellent benefits package
  • Job Type:Permanent
  • Sector: Hospitality
  • Contact: Jonathan Taylor
  • Contact Email:
  • Contact Phone: 03301 743817
  • Job Ref: SF60122
Head of Coffee Shop – Exciting Opportunity in Hitchin
Are you a coffee enthusiast with a talent for leading and inspiring teams? Do you have a passion for creating exceptional customer experiences? If you're nodding along, then this opportunity is for you! We're looking for a Head of Coffee Shop in Hitchin, offering a salary of £35-37k plus bonus, in a full-time role that promises to be both challenging and rewarding.
Your Role:
  • Lead and nurture your team, fostering a culture of excellence and growth.
  • Celebrate team successes and encourage continuous development.
  • Embed our culture, values, and mission within the team dynamics.
  • Uphold and communicate superior guest service standards.
  • Engage with guests actively, acting on feedback to enhance their experience.
  • Drive sales through innovative ideas and excellent team training.
  • Maintain safety for both team and guests.
  • Manage budgets and forecasts with a focus on efficiency.
  • Plan and execute cost-effective strategies and future projects.
  • Create a workplace that balances professionalism with fun and creativity.
What's in it for You?
  • Enjoy a substantial 75% discount on food and drink.
  • Experience local and international supplier visits.
  • Benefit from matched pension contributions and a generous share of tips.
  • Free meals during shifts, gym membership, and a cycle to work scheme.
  • One charity day off each year and access to wine at cost.
About the Role: This is an exciting chance to lead a vibrant coffee shop team in Hitchin. Known for exceptional coffee and a commitment to customer satisfaction, the shop offers a dynamic and supportive work environment. This role is more than a job; it's an opportunity to be part of a team that values each member’s contribution and celebrates success together.
Are You the Perfect Fit? We're looking for a candidate who is not just passionate about coffee but also possesses great people skills and understands the art of excellent POS displays. If you’re ready to step into a leadership role and make a significant impact, we want to hear from you!
Apply now to become the Head of Coffee Shop and embark on a rewarding career journey in Hitchin. We're excited to welcome a new leader to our team who is ready to inspire and make a difference