My client is a successful company based in Northampton predominantly offering various financial products. They are looking for an experienced customer service advisor to join their successful team.
Your duties will demand high quality and personal call handling which will help develop client and insurer relations. Customer involvement is therefore key to the role and you will need to possess a natural ability to build rapport. As a supporting member to the New Business and Renewal teams you will also be required to convert sales opportunities and be able to process a comprehensive range of transactions with a high level of accuracy.
- Servicing calls and enquiries
- Processing transactions
- Written client communications
- Sales support and negotiation
- Calls to customers
- Maintaining client records
- Issuing of legal documents
- General administration
The ideal candidate will be career minded and be prepared to go the extra mile to achieve results. Someone who will be able to think on their feet, working independently and as part of a team. They should be well organised, self-motivated and approachable with a positive outlook towards their work. An interest in personal development would be favourable.
Employment package and benefits include working hours of Monday-Friday 9am – 5.30pm with an hour for lunch.
Competitive salary, holiday entitlement, bonuses and lots more - get in touch with Ashley Dowsett at Select for more information and click apply now!