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Customer Experience Account Manager

  • Location: St Albans
  • Salary: £21000 - £24000 per annum
  • Job Type:Permanent
  • Sector: Sales & Marketing
  • Contact: Gareth Cox
  • Contact Email: g.cox@select.co.uk
  • Contact Phone: 01603615511
  • Job Ref: SF53599
Our client is an award winning supplier of telecommunications for some of the largest businesses in the UK. With over 20 years of success, and a 99.5% customer retention rate, they continue to go from strength to strength. They are now on the hunt for a new Customer Account Manager to help push their already gold-standard sales and customer service to new heights!

This is a fantastic opportunity for someone with a bit of experience in B2B account management, or a graduate looking to make their start in the sector. You’ll play a key role for the business, as you manage a base of customers and help retain their business. You’ll be involved with handling incoming and outgoing customer service calls, diagnosing faults, and processing  feedback to improve the business’s processes.

When you start in your new position, you’ll receive as standard:
  • Up to £24K salary
  • Full training
  • Fantastic progression opportunities
You’ll be joining a friendly and tight-kit team, that works collaboratively and celebrates their wins together.

Sounds like exactly what you are looking for? Get it touch with Gareth at Select Specialist Recruitment for a chat, or apply now!