In this role you will benefit from a generous annual leave entitlement, which includes a break encompassing the site closure periods across the Christmas and New Year, and during Easter.
My client is seeking an enthusiastic and motivated duty manager to support the front of house team, helping drive sales in our outlets, and providing day-to-day management and overseeing of business operations. You'll look after the daily management of 12 outlets, covering a wide range of concepts from barista coffee shops to an on-trend street food outlet, all with unique branding and styles.
You’ll be great with people and will know how to resolve those sticky situations, providing great customer service for every service style!
You will be a quick thinker who is able to make carefully judged decisions during busy service periods, but also enjoys being involved in longer term projects within the business.
Your outstanding leadership skills and catering knowledge will allow you to provide day-to-day reactive management of operations, team, stock management, outlet presentation, food safety, health & safety and delivery of outstanding customer service.
Previous experience in a duty management role is essential, along with experience of working in a customer focused environment and commercial awareness.
The position will include some early evening and weekend work, working 5 days out of 7.
As well as a commitment to paying the real living wage for all staff, and working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:
- Time off over the Christmas and Easter periods (extra time off outside of annual leave entitlement).
- No split shifts.
- Working later hours on very limited occasions.
- Weekend shifts on a rota basis.
- Excellent pension, occupational sick pay and annual leave entitlement.
- Discounted access to one of the country’s leading sports and swimming complexes.
- Working in a pleasant environment.
If you meet all the essential requirements of the person specification, it would be great to hear from you!
If you want to work for one of the biggest kitchens in Norfolk, get in contact with Helen Dawson at Select Recruitment Specialists by clicking apply now.