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Assistant General Manager

  • Location: Norfolk
  • Salary: £42000 - £45000 per annum
  • Job Type:Permanent
  • Sector: Hospitality
  • Contact: Helen Dawson
  • Contact Email:
  • Contact Phone: 01603 976971
  • Job Ref: SF61269
Position: Assistant General Manager
Location: Filby
Employment Type: Full-time

Our client is a renowned pub and wedding venue, celebrated for its enchanting setting, outstanding service, and welcoming ambience. Nestled in a picturesque location, this venue is a popular choice for both everyday patrons and special events, offering the perfect blend of rustic charm and modern convenience. With its own accommodation, it stands as a premier destination for guests seeking memorable experiences.

We are seeking an experienced and passionate Assistant General Manager to join the team at this breath-taking and popular venue. The ideal candidate will work with the General Manager to ensure seamless daily operations and uphold the highest standards of customer service and satisfaction.

In this role, you will be instrumental in managing the overall operations of the pub and wedding venue. You will supervise and inspire the Front of House and Kitchen staff, ensuring a positive and efficient work environment. Your responsibilities will also include overseeing event planning and execution, particularly weddings and other significant functions. You'll manage bookings and coordinate accommodation logistics to guarantee a flawless guest experience.

Moreover, maintaining high standards of food and beverage service is critical, and you will work closely with both the kitchen and bar teams to achieve this. Ensuring compliance with health and safety regulations and licensing requirements will also be a key part of your duties. Additionally, handling customer enquiries, feedback, and complaints with professionalism and promptness is essential.
You will play a significant role in monitoring financial performance, including budgeting, forecasting, and cost control. Implementing effective marketing and promotional strategies to attract and retain customers will be another important aspect of your job.

To excel in this role, you should have:
  • Proven managerial experience within the hospitality industry, ideally in a pub, restaurant, or event venue setting
  • Strong leadership and team management skills
  • Excellent organisational and multi-tasking abilities
  • Exceptional customer service and communication skills
  • Experience in event planning and execution, particularly weddings
  • The ability to work efficiently in a fast-paced environment and maintain composure under pressure
  • Knowledge of food and beverage operations and financial acumen, including budgeting and cost control
Our client offers a competitive salary up to £45,000 and the potential for performance-based bonuses. You will have opportunities for professional development and career advancement within a supportive and friendly work environment. 

If you are a dedicated and experienced hospitality professional looking to advance your career in a beautiful and dynamic setting, we would love to hear from you. Please click the link below to apply.