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About Cotswold Company

Taking its name and inspiration from the largest area of outstanding beauty in England and Wales, The Cotswold Company specialises in hand-crafted furniture that combines laidback living with style and practicality.

Working at the Cotswold Company

A business that always puts the customer first, the team pride themselves on how hard they work and have a real passion for what they do.

With an emphasis on making the customer happy, The Cotswold Company are dedicated to delivering the highest quality customer services. They offer their employees a working environment that feels like a big family, where everyone functions as part of team, everyone works hard and challenges themselves.

At this time of unprecedented growth and with the phones ringing off the hook, The Cotswold Company are now embarking on a recruitment drive in their Customer Services and Customer Experience team.

The role

This drive will incorporate team members across Pre-Sales, Sales & Customer Service, Post-Sales and Aftercare.  This is a predominantly phone-based role, but does include email and live chats. The business is open 7 days a week, so you will be working full time, and on a rota basis you will have to cover weekends and evenings (the business are very fair and flexible on this).

At Select, we have been working with the Cotswold Co for a while and know first-hand how friendly and welcoming the team there are. The company is immensely proud of all their employees for pulling together through this time. This is a fantastic opportunity for the right people to join a truly fantastic team.

These roles would suit anyone who has worked in a customer facing environment (over the telephone or face-to-face) and could include retail, hospitality or previous contact centre environment. If you would like more information about the role or would like to apply, check out our jobs.

If you have any questions about these roles, please get in touch with Emma

These positions not for you? Send us your CV to see if we have something more suited to your talents and requirements.

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