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Service Desk Engineer (MSP) - Fully Remote

  • Salary: £20000 - £35000 per annum
  • Job Type:Permanent

Posted 4 days ago

  • Sector: Technology
  • Contact: Chris Lo
  • Contact Email:
  • Contact Phone: 07956 097787
  • Job Ref: SF52623
Are you looking to support businesses through their IT issues? Do you want your next role to offer fully remote work alongside a tightly-knit team? Our client is looking for a Service Desk Engineer to join their team on a fully remote basis to support their clients with IT issues.

You’ll be using your experience of 1st-2nd line problem solving to answer IT issues and queries that our client supports. You’ll be using your strong people skills to effectively communicate what the problem each client has and how to solve it in the best time possible. You’ll be using your analytical brain to solve a multitude of problems, constantly allowing you to expand your knowledge and training.

To succeed you’ll be:
  • Able to communicate with people from many different backgrounds on many IT issues.
  • Comfortable with a Zendesk or similar ticketing system and communicating on online call formats.
  • Able to accurately report time scales and complete within the agreed time frame.
If you would prefer to work within the office, our client has a modern and technically focused office based in Surrey. You’ll be able to work with a system that fits your needs, such as hybrid, office-based or working from home. With a salary based on your experience and a company that wants to support your development, this role will be what you make of it.

If you want a flexible working solution in a tight-knit team then this is the new IT role for you. To learn more, contact Chris Lo by clicking apply now.