In this dynamic role, you will be trusted with the responsibility of processing all reservation enquiries, whether they come via phone, email, or through internet booking sites.
Your main focus will be on efficient and accurate operations, from the initial contact to the final reservation. Successful rate management and transforming enquiries into sales will be crucial in ensuring maximised revenue and occupancy. Furthermore, your comprehensive knowledge about the hotel's range of facilities and services will empower you to suggest them to guests, aiming to bolster hotel sales.
Experience in hotel PMS would be advantageous, however system training will be offered to the successful candidate
Key Benefits:
- Up to £31,000
- Employee Assistance Programme with Hospitality Action.
- Free meals while on duty and paid breaks.
- Celebrate your birthday with an additional day off!
- Complimentary membership to The Health & Fitness Club, along with other exclusive discounts for you and your partner.
Ready to be a Part of the Legacy? We invite you to join this fantastic team where, together, we can offer guests unmatched service and create experiences that will be cherished for a lifetime. Let's make memories together! Apply now.