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IT Service Desk Engineer

  • Location: Tottenham
  • Salary: £30000 - £35000 per annum
  • Job Type:Permanent
  • Sector: Technology
  • Contact: Chris Lo
  • Contact Email:
  • Contact Phone: 07956 097787
  • Job Ref: SF57657

Exciting Opportunity at a Renowned Educational Establishment

Are you passionate about technology and its potential to change education? Do you have a knack for troubleshooting and solving technical issues? Do you thrive in a fast-paced environment where every day brings different challenges?

If so, my client is offering an exciting opportunity for an IT Engineer to become part of their well oiled IT department.

In this role, you will demonstrate a professional, enthusiastic and customer-focused approach. Ensuring all requests are dealt with swiftly and effectively, your actions will be instrumental in maintaining the high level of service that their users depend upon. You will be working collaboratively with colleagues to continuously improve our practices, act as a role model and an ambassador for the service.

Key aspects of your role will include providing technical support to ensure the effective running of the IT Support function, managing incidents and requests using the support desk system, and liaising with users on an ongoing basis to enhance the support service provided by the IT function.

This role offers an array of benefits including:

  • Competitive salary of £30,000 - £35,000 per annum

  • The opportunity to work within one of London’s most prestigious educational establishments

  • A dynamic and rewarding environment

  • An organisational commitment to success through equality and diversity

IT Systems and knowledge desired: 

  1. Microsoft software and systems

  2. Apple Mac software and systems (desirable)

  3. Local Area Networks and Wide Area Networks

  4. Microsoft Office software

  5. Service Desk ticketing system for incident and request management

  6. Active Directory

  7. Support tools for diagnosis of device faults

A successful candidate will demonstrate a working knowledge of these systems, and an ability to use these tools to provide effective IT support.

If you are ready to make a significant impact and drive the success of an innovative educational institution, then we would love to hear from you. Don’t miss out on this exciting opportunity, apply today and take the first step towards a rewarding career!