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IT Onboarding Assistant

  • Location: St Albans
  • Salary: £28000 - £30000 per annum, Benefits: Income Protection, Life Assurance, Salary Sacrifice and much more!
  • Job Type:Permanent
  • Sector: Technology
  • Contact: Carmel McVeigh
  • Contact Email:
  • Contact Phone: 01727 229085
  • Job Ref: SF60001
Are you passionate about technological solutions that can transform the hospitality arena? Are you excited by the prospect of bringing innovative software to a wide range of businesses and supporting their staff to use it effectively? Do you love delivering excellent customer service and training? If you've answered 'yes' to these questions, my client has a fantastic opportunity for you!

Our client is a leader in providing advice, support, and management services in the UK hospitality industry, is looking for a SAAS Onboarding Assistant. In this role, you'll work hand-in-hand with a dedicated team to train clients and their employees on the functionality of their ground-breaking software. This is your chance to step into an innovative sector and handle day-to-day queries, lead online tutorials and demonstrations, and assist in scheduling new client migration. Your role will also involve occasional client visits, mainly in central London, and the possibility for hybrid working.
You might come from a hospitality background, but what's crucial is your keen interest in the systems, technology and processes that underpin and support successful hospitality businesses. Candidates who are excellent communicators, are highly organised, and have experience in delivering and rolling out training programmes (especially in IT) will thrive in this role.

  • Here's what my client is offering:
  • Competitive salary and benefits package £28k-£30k
  • Annual leave starting at 25 days (plus Statutory Bank Holidays), increasing with length of service
  • Additional holiday purchase
  • Life Insurance at four times basic annual salary
  • Benefits portal offering discounts on shopping, a Wellbeing Centre, and access to our Employee Assistance Programme

Joining our client means becoming part of an ambitious and supportive team. They are committed to the success of their employees and the businesses they work with. Their culture is inclusive, vibrant and focused on delivering the best user experience in the industry. They pride themselves on offering numerous subsidised social events and activities organised by their Social Committee, a business casual dress code, and a kitchen stocked with free fruit, snacks, breakfast items, hot and cold drinks.

Don't miss this opportunity to be a part of something great. Apply now to step into the future of the hospitality industry with a leading player in the market. The next step in your career is just a click away!