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FOH Manager

  • Location: Cambridge
  • Salary: £32000 - £36000 per annum, Benefits: Temporary live in available, bonuses, excellent benefits package
  • Job Type:Permanent
  • Sector: Hospitality
  • Contact: Jonathan Taylor
  • Contact Email:
  • Contact Phone: 03301 743817
  • Job Ref: SF58026
Are you passionate about providing unparalleled customer service in a bustling, dynamic environment? Does the idea of making the first impression to guests and leading a dedicated team excite you? If the answer is "yes", then my client has the perfect opportunity for you as a Front of House Manager.

As a pivotal figure within their hotel, you will have the opportunity to create memorable experiences for guests, ensure service levels are consistently high, and inspire your team to exceed expectations. The role involves overseeing room allocation, effectively addressing any complaints or issues that arise, ensuring that your team's presentation is in line with company standards, and being fully knowledgeable about rates, packages, and special promotions.

The ideal candidate will have prior experience in a guest experience capacity or front of house within a hotel environment, and hold relevant qualifications in front of house, hospitality or business management. We're also looking for someone who's driven by targets and Key Performance Indicators (KPIs), can juggle multiple tasks seamlessly, and above all, has a passion for customer service, presentation, and cleanliness.
Joining my client's team comes with fantastic benefits, including:
  • Excellent salary of £35k+
  • Bonuses 
  • Family and Friends discounts in hotels across the group
  • Free onsite parking
  • Various Employee celebratory days throughout the year
  • Support with training professional qualifications, including course fees!
Working with my client not only means being part of an ambitious, industry-leading team, but also having the opportunity to carve out your own career path. There are ample progression and career development opportunities across their hotel portfolio, as well as access to an Employee Assistance Programme, 24/7, 365 days a year.

Are you ready to embark on a career where every day is an opportunity to exceed guest expectations and make a significant impact? Apply today with Jonathan Taylor at Select Recruitment Specialists to join a team that values exceptional service and high standards. We look forward to welcoming you to the next stage of your career journey!