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Customer Service Administrator

  • Location: Oxfordshire
  • Salary: £20000 - £23000 per annum, Benefits: Excellent
  • Job Type:Permanent
  • Sector: Office Support
  • Contact: Surinder Hothi
  • Contact Email: s.hothi@select.co.uk
  • Contact Phone: 01865 679034
  • Job Ref: SF54243
My client is a well known and highly respected organisation looking for a good administrator to cover maternity cover for 6 to 9 months in their Customer Service team where the candidate will support the customer service personnel with back office and administration tasks.

The role will be mainly remote, working from home with occasional visits to the office. However, you'll be working in a close knit team with a down to earth culture.


Key responsibilities

You will be carrying out a variety of administration tasks, including:

  • courtesy calls and checking in with customers
  • following up with suppliers
  • basic finance tasks e.g. raising POs
  • working with internal teams and building good relationships
  • using the internal CRM systems
  • general office administration

My client needs someone with good administration skills and some customer service experience, ideally on the phone. You'll need a good knowledge of MS office, ideally have experience of using a customer database and have a good telephone manner.

There is a good chance of the role being extended or becoming permanent, as well as moving to other departments within the organisation.


Benefits

The company offers and excellent package of benefits, including generous annual holiday and pension contributions, share plans, employee discounts. If you are looking for a remote role then this would be ideal, as only requires you to come into the office now and then.

In addition the role offers excellent access to learning and development opportunities and could well become permanent in this department or elsewhere within the company.


If you need further information before you apply, please contact Surinder on 01865 679034.