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AI vs Humans in Customer Service Roles: The Future Balance

Have you noticed how customer service has changed in the last few years? I've been recruiting for customer service positions for almost a decade, and the landscape is shifting dramatically. AI is n...

Office support within the Construction industry select recruitment specialists
Office support in the Construction industry

In the construction industry, administrative and office support roles are crucial for ensuring that the project runs smoothly and efficiently. Here are some common administrative and office suppor...

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Office Support: a career in Customer Service

Working in customer service in the UK involves providing support and assistance to customers who have queries or issues related to products or services offered by a company. This can be done thro...