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Customer Care Manager

  • Location: Norwich
  • Salary: £Competitive
  • Job Type:Permanent
  • Sector: Construction
  • Contact: Eileen Pacey
  • Contact Email:
  • Contact Phone: 03301 743819
  • Job Ref: SF54754
Are you an excellent communicator, dedicated to solving problems and ensuring that the customers experience is a satisfying one?
Our Norwich based client is looking for a committed Customer Care Manager to take control of the entire aftercare process for their masterfully crafted new homes.
As a Customer Care Manager, you will be directly responsible for everything that happens after the keys are handed over to new tenants. You will directly impact the client and customer journey through various means such as post completion inspections, home demonstrations, resolving defects and giving feedback to your team.
Our client is dedicated to 100% customer satisfaction, so your role is integral to keeping up their high standards, but the homes you will be supporting also have been painstakingly and lovingly crafted with an aim to have zero defects. If you take the utmost pride in everything you do, and want to make sure that people are happy with the homes they buy – this job is for you.
Other benefits include:
  • Competitive Salary.
  • 26 days holiday plus bank holidays with the option to purchase an additional 5 days each year.
  • Private Medical Insurance and Company pension scheme.
  • Access to a hub with discounts for shops and restaurants, plus the cycle to work scheme.
If you are interested in this role, don’t hesitate! Contact Eileen Pacey at Select Appointments or click apply now!