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Till & Customer Service Manager

New
  • Location: Shrewsbury
  • Salary: £26500 - £30000 per annum
  • Job Type:Permanent
  • Sector: Hospitality
  • Contact: Francesca Croucher
  • Contact Email: f.croucher@select.co.uk
  • Contact Phone: 03301 743815
  • Job Ref: SF63989
My client is the top name in their sector, having more than doubled their turnover in the last 6 years, and now they're expanding their team with a new Till & Customer Service Manager to support this incredible growth.
 
This is your opportunity to lead a vital department where outstanding customer service meets financial accuracy, with real autonomy and personal development at its heart.

As a Till & Customer Service Manager, you'll be leading and developing a large team to deliver impeccable customer service whilst ensuring complete transactional accuracy across the business. You'll have the chance to carry out effective financial analysis, manage cash reconciliation, and implement solutions to challenges as they arise, all whilst recruiting, training, and performance managing your supervisors and assistants. This fast-paced role offers genuine autonomy and the opportunity to make a tangible impact on both customer experience and business performance, working within a company that values excellence and innovation.
 
The Till & Customer Service Manager position would suit someone with strong leadership skills and previous managerial experience who excels in customer-facing environments. If you have excellent problem-solving abilities, strong numeracy and computer skills, and can remain calm and strategic under pressure whilst motivating your team to produce results, this role is perfect for you.
 
What's on offer:
  • Salary range from £26,500 - £30,000, dependent on experience
  • Generous staff discount
  • Training and development opportunities
  • A friendly, supportive working environment where your skills and knowledge are valued
My client has achieved remarkable growth under strong leadership, expanding from a successful business to the UK's largest group in their sector with 52 locations across the UK and Channel Islands. They pride themselves on outstanding staff retention and empowering their people to reach their full potential and enjoy rewarding careers.

If you're ready to be part of a dynamic, thriving business that values exceptional customer service and strong leadership, Select Recruitment would love to hear from you.