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Customer Service Supervisor

  • Location: Harpenden
  • Salary: £25000 per annum, Benefits: On-site parking, subsidised meals and refreshments
  • Job Type:Permanent
  • Sector: Office Support
  • Contact: Carmel McVeigh
  • Contact Email:
  • Contact Phone: 01727 229085
  • Job Ref: SF59021
Do you flourish in customer-facing roles where every day presents dynamic challenges and opportunities? Is providing exceptional customer service deeply ingrained in your professional ethos? If your answer is a resounding 'yes' to both, my client has an exciting opening for a Customer Services Supervisor position!
Within this role, you’ll be the welcoming face stationed at high-profile receptions, intricately working with various stakeholders. The position demands consistent demonstration of the business’s core ethos and commitment to delivering services that exceed expectations. Your tasks will be diverse, including monitoring helpdesk operations, meticulously managing ticketed events, and playing an essential role in administration. With responsibilities ranging from supporting marketing initiatives to managing customer feedback and assisting the sales team, every day offers a unique and rewarding set of challenges and responsibilities.
  • £25k
  • 25 days holiday
  • On-site parking
  • Subsidised meals and refreshments
  • Full-time, permanent position with a varied 37-hour work week (Mon-Fri)
  • A positive, dynamic, and supportive work environment where your contributions are truly valued
My client is deeply committed to fostering a culture of excellence and innovation, operating from a prestigious event space on the outskirts of St Albans.  Their team is a collective of ambitious, driven professionals dedicated to maintaining a collaborative and supportive work environment where every team member’s contribution is acknowledged and appreciated.
Seize this opportunity to be part of a team where your skills, passion, and dedication to providing outstanding customer service are valued and rewarded. Apply today for the Customer Services Supervisor role and embark on a career where you’re not just employed, but engaged, empowered, and truly valued! Together, let’s elevate the customer experience to unprecedented heights!