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2nd Line Support

  • Location: Bromley
  • Salary: £26000 - £32000 per annum
  • Job Type:Permanent
  • Sector: Technology
  • Contact: Chris Lo
  • Contact Email:
  • Contact Phone: 07956 097787
  • Job Ref: SF52741-1
Are you looking to take more responsibility in your IT support career? Do you want the freedom to work on your projects free of oversight? Our client is looking to bring in a 2nd Line Support professional for their Bromley based healthcare company.
You’ll be using your established experience on support desks to deliver an exceptional level of service to ensure problems are solved efficiently and delivering a VIP level of service to employees. You’ll be aiming to handle as many issues yourself without the need to escalate, which will allow you to grow your abilities in problem solving and build towards a leadership role.
You’ll be taking full responsibility on projects that you are assigned and that you acquire, offering regular progress supports to your line and project manager to ensure that projects are delivered both on time and to the exceptional standard our client is known for.
To succeed in this role you will:
  • Want to take on more responsibility and look for ways that you can grow your problem solving skills.
  • Have exceptional customer service skill to support healthcare professionals with a wide variety of issues.
  • Actively involve yourself in training and familiarisations to keep the team spirit our client is proud to have.
With a competitive salary of £30,000-£32,000, this role is ideal for anyone looking to push themselves into a position of trust as you’ll be the direct filter between tickets and the IT manager. You’ll be able to pursue opportunities to better yourself in your career and look to gain traction in rising through the ranks.
If you are looking to accelerate your career and take on more complex challenges, contact Chris Lo at Select Appointments by clicking apply now.