We are seeking a Settlement Officer (Motor) to join our dynamic team and contribute to the smooth settlement of payment packs with insurers.
As a Settlement Officer, you will have the opportunity to liaise with both internal departments and external stakeholders including solicitors, utilising your superb communications skills and attention to detail.
Key Duties:
- Chase settlement of payment packs with insurers.
- Liaise effectively with internal teams and external companies, maintain clear communication channels.
- Utilise a bespoke database system and showcase your sound computer knowledge.
- Demonstrate first-class organisational skills in managing tasks efficiently,
- Uphold our commitment to superb customer service, ensuring all interactions are handled with professionalism and enthusiasm.
- Ability to multitask effectively, dealing with a variety of tasks efficiently.
- Excellent negotiation skills to navigate settlement discussions successfully.
- Meticulous attention to detail to ensure accuracy in all aspects of work.
- Approach tasks with a calm and methodical demeanour, even under pressure.
- Prioritise task effectively to meet deadlines and achieve objectives.
- Thrive in a collaborative team environment, demonstrating flexibility and enthusiasm.