Administrator and Secretarial Jobs
Office Support roles are varied, covering administrator, secretary and training opportunities. These roles often offer flexible working, part-time, temporary or job-sharing opportunities. Are you looking for a new role that can really make a difference to the efficiency and reputation of a business? Or do you need someone to take on those tasks that are dragging you away from your real job? Take a look at the list below to find out what role you need to fill.
Secretary, Administrator, Personal Assistant and Receptionist responsibilities overlap in that customer contact and the organisation of data are integral. In addition to being the first point of contact for customers, part of a Secretary’s role is to be an aide to a department or manager depending on the hierarchy of the office.
The responsibilities of a PA are focused on time and daily management. This will include the scheduling of meetings, correspondence and diary management for a high-level official.
Office Administrator roles vary greatly depending on the hiring business. For instance, excellent command of the Microsoft package are a must, but administrators may also be responsible for running payroll, supervising other office support staff, HR management, budgeting and record keeping. For this reason, giving your recruiter a detailed job description is a must when hiring talented administrators with the right skills.
Customer Service Advisor
Customer Service Agents deal with customer enquiries and complaints either over the phone or in person. Depending on the type of business they work within, duties could include making bookings, taking orders, handling complaints, liaising with other departments and record keeping.
Ensuring the smooth running of an office full of people every day is no easy task. It is one that requires a great deal of patience and organisation. This role could include, managing a team of office support staff, liaising with suppliers and other staff, implementing procedures and managing budgets.
Data Entry Clerks
Attention to detail and accuracy is of the utmost importance in this role. Inputting data into a computer system will require fast typing skills and precision. These roles are often temporary or part-time, due to the repetitive nature of the job and the usually ad-hoc requirement for an additional member of staff to input data. These are great roles if you are looking for a lot of flexibility.
A training officer, also known as a development officer, is an integral part of professional progression within a team. The responsibilities include equipping teams with the knowledge, motivation and practical skills to carry out their roles correctly and efficiently.
Often based in the lobby or waiting area, the receptionist is the meet and greet of a business. The types of business that require receptionist is wide, therefore offering a lot of scope to gain experience in different industries.
Post Room Assistants
Post room assistants sort, collect and deliver the mail that gets sent to the building. Additionally, they organise and send outgoing post. This will involve the use of a franking machine, as well as recording special delivery packages and making a note of costings.
An audio typist is someone who specialises in listening to an audio recording and typing the diction. Sometimes audio typist skills are required in a receptionist or PA role when responding to Manager’s correspondence by typing out what is dictated.
With over 40 years’ experience recruiting for Office Support staff, Select Appointments should be your first point of call if you have a vacancy or are in the market for a new role. Whatever your situation, we are here for you, get in touch.