Weekend and Evening Shifts - Call Centre Advisor

Weekend and Evening Shifts Available! – Call Centre Advisor
Norwich
Permanent
Part Time
Salary: £16,500 – £22,000 (pro-rata)

We are currently recruiting for an established call centre in Norwich. If you have a flair for engaging with customers over the telephone, communicating confidently and have the ability to up sell and cross sell where possible, then this could be the role for you….

Working for an excellent brand, with excellent resources and training, you will be a part of growing team.

The duties of the Call Centre Advisor will include (but not be limited to);

• Following up customer enquiries via the website and by effective use of engagement, making appointments for Sales Representatives
• Maximising on any sales opportunities
• Becoming familiar with and developing a sound knowledge of company products
• Keeping accurate records on the database
• The key skills and experience required of the Outbound Call Centre Advisor;

Experience and skills needed to secure this role are;

• Experience from within a similar role would be highly beneficial
• Alternatively, experience from a customer services or sales related telephone based role
• A confident, professional telephone manner
• Engaging, effective communication skills
• Willingness and ability to further develop your skills

The role will be based North of Norwich on the Ring Road so very accessible via public transport or car (parking on site).
Excellent salary available dependent on level of experience.

Hours Available:
1. Wednesday – 6pm – 9pm – Thursday and Friday 5.30pm – Sat & Sun 9am – 2pm = 20 hours
2. Mon – Tues – Thurs – Friday 6pm to 9pm Sat 4-8pm = 16 hours
3. Sat & Sun 12pm – 8pm = 15 hours

If you have the above skills then please contact Kim Babb at Select Appointments

Job Summary

Job Title Weekend and Evening Shifts - Call Centre Advisor
Location Norwich
Job Type Permanent
Salary £22k
Last Updated 20/06/2018
Reference SF40903
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