Technical Support Manager

Do you have a passion for technology and the ability to build excellence? Our client, a dynamic technology distributor based in Chelmsford, are looking for you to lead their customer support team forward in to 2020.

This is an outstanding and rare opportunity to step out from pure service delivery and become an intrinsic part of this company’s growth and success. You will take your helpdesk experience to motivate the team and deliver an unparalleled level of service within the industry, along with spotting potential opportunity for product development and growth.

Service is paramount to these market leaders and the cornerstone of what they strive to achieve. With this in mind you will help co-ordinate internal and external stakeholders to ensure that key tasks and projects (including all Service Level Agreements) are completed on time and to agreed deadlines. Your superb organisational skills will help develop processes that will see this company thrive in 2020.

CCNA or UEWA IT certifications will stand you in good stead dealing with these products and services, however, an absolute passion for technology and willingness to continue your development in these area’s may be considered.

If you want to become an integral part of a team and really drive success through the delivery of excellence this is most definitely the role for you, apply now or contact Jess Theedom at the Chelmsford office to find out more.

Job Summary

Job Title Technical Support Manager
Location Chelmsford,Essex
Job Type Permanent
Salary £40k
Last Updated 11/10/2019
Reference SF47086
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