Technical Consultant

Technical Telesales Consultant
£20,000-£25,000pa
OTE – £40,000pa
Chelmsford, Essex

After a decade of trading in Chelmsford, our client has an ambition to be the market leaders in their specialist field by 2021. They are now looking to expand their Technical Sales team, to add further expertise and ensure they have the support in place to manage their growing customer bank and sales.

Ideally we are looking to speak to candidates who have a desire to work within a growing, expert team offering advice and guidance over the phone. Candidates should be well versed in securing a consultative sale and have an understanding of working within a technical environment, although full training is provided.

This is a fantastic opportunity to work in a growing, successful team within a dynamic, interesting company where there is an opportunity to grow and progress. As the company progresses there will also be opportunity for travel across the UK and Europe to attend events and client meetings.

Technical Telesales Consultant attributes required:

• Excellent standard of verbal and written English
• Natural awareness and usability of new technology
• Customer service / sales experience
• Networking skills
• Ability to learn about products in a constantly changing tech environment
• Have experience of working to, meeting and exceeding targets (KPI’s)
• Strong proactive attitude
• Ability to negotiate, cross and upsell
• Classic sales techniques would be an advantage

Technical Telesales Executive role requirements:

• Process new enquiries
• Actively manage existing accounts to ensure repeat business and develop cross and upselling opportunities within those companies
• Liaise with internal departments to facilitate the above. This will include Marketing, Operations and Finance
• Meet or exceed Service Level Agreements set by management
• Accurate and timely use of CRM and other systems in accordance with company policy
• Maintain an up-to-date knowledge of company products and services
• Provide accurate reports, forecasts as required to adhere to management requirements

We are looking for an exceptional, well presented, well spoken and well turned out professional for this challenging but rewarding role where excellent customer service and delivery is paramount.

Naturally, good time keeping, a clear telephone manner, ‘can-do’ attitude and a keen interest in current and new technology is essential.

If you are happy and productive in a busy inbound call environment, where standards are high and the work is varied, challenging and interesting, I would love to talk to you.

If you would like to be considered for this role, please apply with your CV in Word format via our website now!

Job Summary

Job Title Technical Consultant
Location Chelmsford,Essex
Job Type Permanent
Salary £40k
Last Updated 25/08/2018
Reference SF41842
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