Senior IT Engineer

Position: Senior IT Engineer
Salary: £30,000 – £35,000
Contract: Permanent
Location: Grantham

Our client is an energetic IT company with a proactive approach. They are proud of the expert people that they employee and champion exceptional customer service. Experts in Solutions, Security, Connectivity, Communications, Cloud and Support they service SMEs in the East Midlands area.

A fantastic opportunity has become available for a Senior IT Engineer with a proven background in technical support. This role would suite an enthusiastic, career driven individual, who would like to progress into a lead IT role.

The role will involve working with a wide variety of technologies in a fast-paced environment. The successful candidate should have several years’ experience supporting Microsoft-based networks and Office 365 in a similar environment. Exposure to Cisco networks, virtualisation technologies and telephony system would be a distinct advantage.

Responsibilities will include incident/change/request resolution and project work. You will work closely with colleagues to ensure that the client’s needs are met, through the use of KPIs and SLAs. You will manage your workload through a helpdesk ticketing system with minimal supervision and you will be a confident point of escalation for 2nd line requests, with a desire to pursue resolutions to difficult issues, prior to escalating to 3rd line.

Applications are being considered on a rolling basis so please apply as soon as possible to avoid disappointment. Should you require any further information please do not hesitate to contact Mohammed Alexander at Select Appointments on 01522 533 778 for a confidential conversation.

Job Summary

Job Title Senior IT Engineer
Location Lincoln, Lincolnshire
Job Type Permanent
Salary £35k
Last Updated 22/10/2019
Reference SF47204
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