Reception Manager

An exciting opportunity has arisen for a Reception Manager to join a well-established family run leisure organisation.

The purpose of this role will be to join the management team, with the capability to drive and manage a busy Reception. This is an exciting opportunity for a focused and experienced Reception Manager.

Key Duties:
• To oversee the day to day running of Reception
• Ensuring the delivery of exceptional Customer service, both personally and by motivating and inspiring your team to deliver excellent Customer service standards at all times
• Driving and maintaining departmental operational standards ensuring the department runs efficiently and effectively
• Hands on support, working alongside the Reception team and leading from the front, dealing with a wide range of operational situations within this large multi-functional organisation
• Proactive and confident in dealing with any opportunities and Guest complaints, with the ability to close them swiftly and to the satisfaction of all parties concerned
• Leading, managing and developing the team, ensuring that they have the necessary skills to deliver to the standards required

Job Summary

Job Title Reception Manager
Location Norfolk
Job Type Permanent
Salary £18k
Last Updated 26/01/2018
Reference SL48154
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