Office Manager/PA

We are proud to be working with Momentum Children’s Charity, a local organisation that supports families whose children have cancer or a life-challenging condition. The charity was founded in 2004 and has grown significantly over that time.

Momentum are seeking an experienced and competent Office Manager with a can-do attitude to join their fast-growing team.


Office Management

• Be the first point of contact in the office for general telephone, email and post correspondence, responding to and forwarding on as required
• Be responsible for the efficient running, safety, security, and general tidiness of the office
• Manage and coordinate scheduling of office hot desks for staff members on a weekly basis
• Circulate office wide communications as directed
• Ensure that post/parcels are sent out and recorded as required
• Responsible for ordering and storing of stationery, kitchen replenishments, charity stock and merchandise, staff phones (as required); maintain up to date stock lists for all items alongside given budget
• Oversee utility bills/providers and contacting as required
• Ensure that all office services are co-ordinated and managed when required
• Co-ordinate insurance requirements for the office
• Be responsible for Health and Safety, including but not limited to COVID-secure working, PAT testing, Fire Safety and Health and Safety logs
• Maintain and manage an accurate record for all charity passwords, be the first point of contact for staff requiring access
• First point of contact for all minor IT related matters, phone providers on day-to-day issues and troubleshooting
• Counting monies from collections and donations with the Finance Officer
• Provide support to Fundraising, Marketing and Family Support with ad-hoc administrative support as required
• Develop effective systems to improve the daily operations of the team
• Other reasonable requests in line with the office requirements

PA to the CEO and Trustee Board Management

• Day-to-day management of the CEO’s Inbox, phone calls, and diary
• Provide general administrative and secretarial support to the CEO and other team members where required
• Support with room bookings and minute taking for team meetings
• Be a key contact for the charity’s trustees (working with CEO), including organising regular meetings and preparation of documents for meetings

HR Administration

• Provide administrative support to the Head of HR to maintain accurate employee files, posting job adverts, receiving, and responding to applications, booking of interviews
• Responsible for the updating of policies and handbooks as required by the Head of HR
• Be responsible for DBS checks (staff and volunteers)
• Provide cover and support to the Head of HR, being a key contact between the charity and Peninsula, the charity’s HR and Employment Law Advisors


A friendly and professional attitude, a can-do approach to work and an ability to use initiative and proactively seek solutions to problems will be welcome. Excellent organisation, prioritisation and time management skills will be essential for this role, as well a willingness to be flexible, undertake other responsibilities, and to work both independently and as part of a team. Experience of working in a charity is desirable although not essential. You will have excellent all-round administrative skills with a good working knowledge of Microsoft packages, including WORD, EXCEL and OUTLOOK. You will enjoy building and maintaining relationships, with excellent interpersonal skills and the ability to communicate effectively with people at all levels. Some experience working in an HR environment, either at managerial or operational level would be advantageous.
Momentum is a fantastic, local organisation and are a small, friendly team. The charity is growing and expanding into new areas, so this is an exciting time to join us.

Salary is £28,000 to £31,000 pro-rata dependent on experience.

If you have the relevant skills and experience please send us your CV ASAP

Job Summary

Job Title Office Manager/PA
Location Surrey
Job Type Part Time
Salary Negotiable
Last Updated 22/02/2021
Reference SF50305
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