Mid-Level IT Engineer

Level 2 IT ENGINEER
£30k to £35k based on experience

MUST HAVE OWN TRANSPORT

Do you love all things IT? Are you passionate about software, hardware, operating systems and the latest technology?
Are you searching for an opportunity to join a growing business and have a ACSP qualification or equivalent?
Do you have the working knowledge of Google’s G suite?

Our client, a technical solutions provider, is expanding and now looking for an experienced engineer who has knowledge of deployment, networking, IT maintenance and support tasks.

The role is for a Mid-Level IT engineer and you will be based between customer’s sites and their helpdesk. You will be helping with all aspects of IT support from troubleshooting to installing and configuring hardware and software.
Part of the role will also be to monitor the internal ticketing system and completing support requests where appropriate.
You will be taking sole responsibility with escalating more complex support requests to senior engineers and training customers on hardware and software.

About the role:
Visiting customers and clients to install and configure software and hardware
Trouble shooting all IT issues
Telephone and email support to customers
Monitor internal ticketing system

About You:
Do you love all things IT especially Apple and Google Suite?
Are you are curious, ambitious and hard working?
Can you can communicate clearly both in written format and verbally – no tech speak please!
Are you driven by customer satisfaction?

Then we would like to speak to you.

The office and team are professional, friendly, flexible and informal
There will be lots of on the job training and the opportunity for training courses, seminars etc!

Please note that this role will involve daily travel to customers’ offices mainly within the Greater London and home counties area

Please contact Paula for an initial chat on 01727 229085

Job Summary

Job Title Mid-Level IT Engineer
Location London,Greater London
Job Type Permanent
Salary £35k
Last Updated 17/09/2019
Reference SF46814
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