Medical Receptionist/Administrator

JOB TITLE: Medical Receptionist/Administrator
HOURS: Part time
SALARY: £8.50 – £9.00 per hour depending on experience
LOCATION Peterborough
HOURS: 1.30 pm to 6.30 pm (mon-fri)

Our client is looking for a team player with a passion to deliver care and help support the patients in their surgery with a friendly and positive approach.

The successful applicant will require good telephone manner/customer service skills, with good administration and IT skills.

Previous medical experience an advantage but not essential as training will be provided.

Reception Duties:

– To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
– To consult with members of the Practice team regarding patients received in Reception and on the telephone.
– To make appointments for patients with Practice Clinicians.
– To answer the telephone lines promptly.
– To deal with telephone enquiries using good investigative skills with colleagues, clinicians and outside agencies to resolve the enquiry promptly and effectively. To take clear, concise messages when dealing with enquiries and the passing on of information and to maintain a record on the clinical system of all actions that you have taken with regard to the enquiry.
– To receive cash and cheque payments over the counter for patient reports and letters and ensure that they are receipted and documented, and the request sent to the Secretaries.
– To process repeat prescriptions in line with the Practice’s Standard Operating Procedure on Prescribing.
– To comply with Practice policy on prescription security i.e. the ordering, recording and distribution of prescriptions, and the safe storage of prescriptions at all times.
– To comply with Practice policy in the registration of new patients and temporary patients.
– To scan on and process paper patient correspondence received and to direct to the appropriate clinician in the practice.
– To comply with all Practice policies and procedures
– Deal with patient visit requests
– To process patient deductions
– To complete all mandatory online training to support the role

If you are interested in the position then please apply now for further information or call and speak to Jack

Job Summary

Job Title Medical Receptionist/Administrator
Location Peterborough
Job Type Temp
Salary £8.50ph
Last Updated 31/05/2019
Reference SF45560
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