Manager – Mortgage Auditors

Our industry leading clients based in Watford wish to recruit an experienced manager to work in a mortgage aligned industry. The company is at the forefront of its field and due to its success has grown significantly over the past year.
The Role

To oversee the smooth administration of all aspects of the mortgage claims procedure ; client service, auditing and litigations.
Ensuring that the business remains efficient and works to the highest standard of accuracy and client service.
Managing a growing team, dealing will all staffing issues from workflow through to HR such as holidays and sickness.
Working with the directors on staff development and reward schemes
Ensuring staff motivation through a consistently happy working atmosphere
Reporting directly to Director level.

Key Skills and Characteristics

The candidate will have extensive management experience working within the Compliance or Complaints department of either an independent mortgage lender or bank. Would also consider someone that has experience of managing a call centre.
Be able to demonstrate an in-depth knowledge of the mortgage compliance and/or the mortgage audit process and/or the complaints process
Experience of running a range of teams and coordinating workloads.
Thorough understanding of HR good practice and its implementation and compliance.
Highly computer literate, experience of CRM’s.
Ability to swiftly compile a variety of reports for Directors on request.
Attention to detail essential.
Accuracy under pressure.
Highly computer literate.
The desire to grow your skills and be part of a thriving company.
Be able to work well as part of a team but also manage your workload
Flexible “can do” attitude.
Excellent written and verbal communication
Problem solving ability and the capacity to see the bigger picture.

Please note, only successful applicants will be contacted and that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Job Summary

Job Title Manager
Location London,Greater London
Job Type Permanent
Salary £35k
Last Updated 12/06/2018
Reference SF40755
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