Hotel Receptionist

Hotel Receptionist, South Ockenden area, up to £17,000pa

At Select Hospitality Chelmsford we are currently recruiting on behalf of our client for a receptionist at their 4 star hotel.

The Role
We are currently looking for an experienced full time hotel receptionist to join our client’s front of house team. The role of receptionist will involve running the reception desk and being the face of the hotel as first point of contact when guests arrive to the hotel. The right candidate will be responsible of providing a high level of customer service and hospitality to our guests, as well as liaising efficiently with all other departments in the hotel. Responsibilities will include checking-in and out of guests, taking reservations, handling restaurant bookings and ensuring the smooth running of the reception department.

This role will include shift work 5 days out of 70, 6:45-15:15 or 14:30-23:00 as a standard, but middle shifts might be required dependent on business levels.

Experience, Skills and Characteristics required
• The ability work under pressure, multi-task and be adaptable.
• To be self-motivated with the ability to complete routine and non-routine tasks as needed.
• Good attention to detail with the ability to spot errors and question information received.
• Basic numeric skills – being able to do basic calculations and good IT skills
• The ability to use own initiative and work on your own when needed.
• The ability to communicate and empathise with a diverse range of individuals.
• To build and maintain a good working relationship with colleagues and customers at all levels.
• The ability to effectively communicate with guests and employees on all levels; an approachable person with a smile.
• The ability to be flexible – able to work weekends, lates etc.
• Driving is essential due to the location of the hotel.

Salary and Benefits
• My client is offering the successful candidate a salary of £15,900
• Basic 40hr working week 5 days out of 7 on shifts
• Free parking
• 28 Days annual holiday (including Bank Holidays)
• Meal on duty

Job Summary

Job Title Hotel Receptionist
Location Grays, Essex
Job Type Permanent
Salary £16k
Last Updated 21/05/2018
Reference SF40291
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