Hospitality Operations Manager

Hospitality Operations Manager, Ashford , £40,000-£45,000
At Select Hospitality Cambridge we are currently recruiting on behalf of our client for Operations Manager
The Role
The Operations Manager will lead a team of managers who deliver Hospitality & Food & Beverage across the site. It is expected that the Operations Manager, along with their team of Hospitality Managers, will provide a continuous management presence throughout the day and evening when clients are using the Hospitality services.
Responsibilities
• The Operations Manager will lead the FOH & housekeeping Team, working in such a manner as to demonstrate a positive role model.
• Develop the Hospitality Managers, Housekeeping managers and Supervisors to ensure standards are correct and maintained. Oversee and direct their work and hold regular one to one meetings.
• Motivate the team to a level that exceeds the minimum requirements. Instil a positive work ethic within the Management team.
• Carry out any other duties that may, from time to time, be required to ensure the smooth operation of the business as discussed and agreed with the General Manager.
• Fully support the required changes in team and business culture

Experience and Skills required
• 5 years experience of managing a large Hospitality Team in a 1 or 2 AA Rosette property
• 2 years experience of working within a Hotel Operations to a high standard
• Excellent customer service skills
• Strong communication skills and the ability to work effectively as part of a team
• Drive and determination to improve standards
• Working knowledge of wines
• Experience of delivering training

Personal Characteristics
• Leadership, organisational and planning skills
• Hard working, responsible and trustworthy
• Smart appearance and high standard of personal hygiene
• Smart, courteous with a fantastic eye for detail

Salary and Benefits
• My client is offering the successful candidate a salary of £40,000-£45,000
• Basic 40 hour working week
• Free parking
• Free gym membership
• Enhanced annual holiday (including Bank Holidays)
• Fantastic pension scheme
• Meal on duty

To apply for this position, please submit your CV via this website. For further information please contact Jonathan Taylor on 01223 324744 at our Cambridge office.

Keep in touch and connect with us:

www.select.co.uk/cambridge

www.linkedin.com/in/jonathanadamtaylor

www.facebook.com/select.hospitality.cambridge

Job Summary

Job Title Hospitality Operations Manager
Location Ashford
Job Type Permanent
Salary £45k
Last Updated 20/02/2019
Reference SF44035
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