Hospitality Operations Manager

Hospitality Operations Manager, Ashford , £40,000-£45,000
At Select Hospitality Cambridge we are currently recruiting on behalf of our client for Operations Manager
The Role
The Operations Manager will lead a team of managers who deliver Hospitality & Food & Beverage across the site. It is expected that the Operations Manager, along with their team of Hospitality Managers, will provide a continuous management presence throughout the day and evening when clients are using the Hospitality services.
• The Operations Manager will lead the FOH & housekeeping Team, working in such a manner as to demonstrate a positive role model.
• Develop the Hospitality Managers, Housekeeping managers and Supervisors to ensure standards are correct and maintained. Oversee and direct their work and hold regular one to one meetings.
• Motivate the team to a level that exceeds the minimum requirements. Instil a positive work ethic within the Management team.
• Carry out any other duties that may, from time to time, be required to ensure the smooth operation of the business as discussed and agreed with the General Manager.
• Fully support the required changes in team and business culture

Experience and Skills required
• 5 years experience of managing a large Hospitality Team in a 1 or 2 AA Rosette property
• 2 years experience of working within a Hotel Operations to a high standard
• Excellent customer service skills
• Strong communication skills and the ability to work effectively as part of a team
• Drive and determination to improve standards
• Working knowledge of wines
• Experience of delivering training

Personal Characteristics
• Leadership, organisational and planning skills
• Hard working, responsible and trustworthy
• Smart appearance and high standard of personal hygiene
• Smart, courteous with a fantastic eye for detail

Salary and Benefits
• My client is offering the successful candidate a salary of £40,000-£45,000
• Basic 40 hour working week
• Free parking
• Free gym membership
• Enhanced annual holiday (including Bank Holidays)
• Fantastic pension scheme
• Meal on duty

To apply for this position, please submit your CV via this website. For further information please contact Jonathan Taylor on 01223 324744 at our Cambridge office.

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Job Summary

Job Title Hospitality Operations Manager
Location Ashford
Job Type Permanent
Salary £45k
Last Updated 20/02/2019
Reference SF44035
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