Food & Beverage Manager

The Food and Beverage Manager reports directly to the General Manager

The Food and Beverage Manager has direct responsibility for the Food and Beverage staff.

Key Responsibilities

Driving sales in all aspects of the department to maximise profit, with a particular focus on food and drink. Concurrently monitoring wastage/voids and keeping this at a minimum

Provide leadership to the food and beverage team and inspire them to support the owners’ and management team’s vision for the hotel

Deliver the guest offering in line with the brand vision; ensure that exceptional service is provided to Hotel guests.

Ensure the well-being and safety of guests and colleagues in the department

Main Duties

Operational Management

Ensure that all Health and Safety, Legal and Environmental standards and requirements are met in all areas of the food and beverage operation, including fire procedures

Cover the duties of team leaders and team members when necessary

Maximising food and beverage sales

Daily focus on maximising food and drink sales through targeted upselling, suggestive selling, and training

Daily interaction with the front of house team to monitor and develop their skills through ad hoc training

Be an ambassador for the Hotel; deal with guest issues and ensure that great service is provided.

Monitor the public areas

People Management

Filter down information, as required, to the team, that is given by management

Propose a structure for the development of team members

Organise training and development for the food and beverage team

The candidate

Competent and advanced knowledge of menus and wine lists

A good leader of people with a ‘by example’ attitude

A vested interest in the highest levels of service

A good background in guest relations

Conditions of Service
Hours as required. Further conditions detailed in full contract

To apply for this position, please submit your CV via this website. For further information please contact Charlie Papworth on 07788374628at our Norwich office.

Job Summary

Job Title Food & Beverage Manager
Location Norwich
Job Type Permanent
Salary £32k
Last Updated 07/06/2019
Reference SF45660
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