Duty Manager

Duty Manager, Hertfordshire 4* Hotel, up to £20,000pa

At Select Hospitality Cambridge we are currently recruiting on behalf of our client for a Duty manager.

The Role
Reporting to the Senior Duty Manager, you will be helping the hotel’s guests from the moment they arrive until they checkout. Checking guest arrivals, dealing with requests, organising city tours; this position is very much a customer focussed role and looking after the guests at every opportunity.

• Supervising all departments of the hotel and dealing with any issues that may arise
• Walk rounds of the hotel and cleaning spot checks to make sure the high standards of the hotel are maintained
• Ensuring any guest requests and complaints are handled effectively

Experience and Skills Required
• Experience in a Guest Relations role or Head Concierge would be beneficial
• Keen eye for detail
• 5* customer service levels
• Basic knowledge of Microsoft Office
• Ability to work under pressure to meet deadlines

Personal Characteristics
•Good communicator
•Natural Leader
•Responsible and trustworthy

Salary and Benefits
•My client is offering the successful Duty Manager a salary of up to £20,000pa
•Excellent progression, training & further development
•Great working environment
•Employee discounts
•Onsite free parking

To apply for this position, please submit your CV via this website. For further information please contact Jonathan Taylor on 01223 324744 at our Cambridge office.

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Job Summary

Job Title Duty Manager
Location Sawbridgeworth, Hertfordshire
Job Type Permanent
Salary £22k
Last Updated 06/07/2018
Reference SF41145
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