Customer Service Representatives

POSITION: CUSTOMER SERVICE REPRESENTATIVE
SALARY: £8.95 PER HOUR
HOURS: 37.5 HOURS PER WEEK
LOCATION: LINCOLN
EMPLOYMENT TYPE: (JOB IS TERM TIME ONLY) TEMPORARY

A well established company in Lincoln has a temporary assignment available for experienced Customer Services Representatives. As you will be liaising with customers on a daily basis, you will need a professional telephone manner.

Main tasks of the Job include:

• Answer incoming calls within specified KPI’s
• Provide excellence in customer service to all customers through telephone and e-mail communication
• Answer incoming emails within specified KPI’s
• Resolve all customer’s satisfaction and all complaints in line with the company complaints policy
• Resolve any customer queries & update accounts and may include follow-up calls/emails to inform customer of outcome
• Input any issues relating to dairies and deliveries on the appropriate system, following specific instructions
• Carry out any additional tasks requested by management/the business

Person Specification:

• Call Handling
• Problem Solving
• Team player
• Excellent communication

In return my client can offer:

Hours of work – 08.30 am to 4.30 pm Monday to Friday
Start date for successful candidates will be from the end of July – apply today to avoid disappointment
Weekly pay – There is an attractive bonus scheme paid upon completion of the assignment.

Job Summary

Job Title Customer Service Representatives
Location Lincolnshire
Job Type Temp
Salary £8.95ph
Last Updated 11/06/2019
Reference SF45704
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