Customer Service Manager

We are actively recruiting for a Customer Service Manager on behalf of a highly established and reputable company based in Bourne.

As the Customer Service Manager, you will assist and support the Head of Customer Care in maintaining high standards of aftercare to ensure the customers are satisfied. You will be reporting into the Head of Customer Care to support with the day-to-day operations within the team and to be a 1st point of escalation for any customers.

You will be working Monday to Friday, between 08:30 until 17:30, but flexibility is needed on some occasions.

On offer is a generous salary of up to £30,000 per annum depending on skills and experience. You will also benefit off 22 days holiday plus bank holiday rising to 26 days holiday plus bank holiday after 2 years’ of service, free car parking, bonus paid in July & December on company discretion, medical healthcare and the most exciting benefit of them all is after 2 years’ service with the company you will receive company equity.

To be considered for this particular opportunity, it is essential you have experience working in a customer service environment as a Team Leader or a Manager. It is also desirable that you have experience dealing with repairs and maintenance, so the ideal industry you are working in would be either construction, manufacturing, engineering or estate agency where you are managing properties. You will also need to be able to work under pressure, be customer orientated and be able to manage a small customer service team.

If you have experience working in customer service as a Team Leader or Manager and want to join a growing customer service team with opportunities to progress, then HIT Apply Now and/or call Tom in the Peterborough office today!

Job Summary

Job Title Customer Service Manager
Location Bourne,Lincolnshire
Job Type Permanent
Salary £30k
Last Updated 03/06/2021
Reference SF51242
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