Customer Service Manager

Customer Service Manager – nr. Saxmundham – Permanent – £neg

Are you an experienced Sales or Customer Services Manager looking to work with a company where service excellence is paramount and the awards they have achieved are testament to this? Working in the Tourism sector, this company takes customer service to a whole new level and are looking for a likeminded ambassador to head up their Customer Services division. You will be dealing with a variety of 5* requirements, providing effective problem resolution and maintaining the professional, enviable reputation they have nurtured over the past 15 years.
Duties will include;
• Engaging with guests, owners, housekeepers and suppliers
• Proactively identifying means of improvement
• Overseeing the quality assurance for all properties

Hours: 9.00am – 5.30pm Mon-Fri (1/2 hr lunch)
SALARY: £neg dep on skills/exp

In addition, you will work in beautiful, contemporary building in the rural Suffolk countryside and be rewarded with various incentives incl; 2 bonuses are paid per year, along with various rewards (e.g. Michelin restaurant meals, trips to London, £250 vouchers), discounts for friends & family, team events.

If you feel this is the role for you, please contact Helen for more info or apply now with your CV

Job Summary

Job Title Customer Service Manager
Location Woodbridge, Suffolk
Job Type Permanent
Salary Negotiable
Last Updated 29/01/2020
Reference SF48198
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