Customer Care Associate

Award winning. Luxury brand. Exceptional business growth. Great career development opportunities. If these phrases have caught your attention, this job opportunity could very well be the one for you.

This brand new role, which will give you the chance to make a real contribution to the company’s focus on customer obsession, has been created due to the business’ exceptional growth.

Working in tranquil, creative and chic offices, you will not only be supporting their global client base, but you will also be encouraged to progress your career and feel empowered about giving excellent customer service.

This is a fast paced, thriving and rewarding team environment, with varied communication methods, requiring you to be technically savvy and able to multitask.

Not only are the customer care team responsible for delivering world class, luxury service they;
• Handle email correspondence from customers and retail stores
• Respond to live chat and social media
• Answer incoming calls, ensuring customer satisfaction

Do you want to work for a brand who are not only passionate about their customers but YOU?
• Competitive salary
• 30 days holiday
• Daily catered lunch
• Unlimited discount on all luxury products
• Team days out
• Free parking

You will have had experience of working within a customer focussed background, ideally within a luxury sector from office based, retail or hospitality. A driving licence and transport is essential, due to the North Norfolk location, however easily commutable by car from Kings Lynn, Fakenham, Hunstanton, Holt, Wells Next the Sea, Sheringham.

Please apply now! We can’t wait to discuss this exciting career opportunity with you!

Job Summary

Job Title Customer Care Associate
Location Wells Next the Sea,Norfolk
Job Type Permanent
Salary £18k
Last Updated 05/06/2019
Reference SF45628
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