Communications Manager

Due to long-term sickness, our client is seeking a Temporary Communications Manager to start as soon as possible for a 2 – 3 month period.
The full job description is below: –

The focus of this role will be upon developing and delivering an effective Internal Communications and Engagement function within the organisation – however, as part of a small, newly formed team, the postholder will also contribute to and support the refinement of external communications.

The post holder is responsible for:

• Implementing the Communications Strategy.
• Staff effectiveness in the Internal Communications, External Communications, and Media Relations functions.
• Ensuring that standards are met for customer service, quality of information, brand management and reputation.
• Effectively managing the budgets for the above functions.
• Delivering effective systems, processes and frameworks for the above functions.

The post holder will deliver:

1. Integrated public and media relations giving a focus to the corporate image of the organisation.
2. A two-way internal and external communications programme.
3. Accurate and timely information within the organisation.
4. Effective and proactive management of the media for positive stories.

In addition the postholder will support and deputise for the Head of Communications to deliver the new and developing divisional and directorate agenda.
The post holder will work across all levels of the organisation to help develop its culture and ways of working.
The postholder will provide a 24 hour on call service (on a rota) for handling media enquiries.
The post holder will also be a part of the Major Incident Team and be available for media management in the case of a major incident.
The effectiveness of the post will have a major impact on both the external image and also on the communications culture within the organisation.

Main duties and responsibilities:
1.Develop an internal communications programme to enhance staff communications and awareness of the corporate, strategic and business decisions affecting the organisation
2.Lead on advising on, developing and delivering internal communications plans for change programmes in conjunction with the Strategy and Transformation team.
3.Support in the development and management of the organisations reputation and in enabling staff to act as well informed ambassadors by developing and delivering staff engagement initiatives.
4.Develop and produce a range of staff and stakeholder communications including website, Intranet and social media
5.Manage and maintain a two-way internal communications process to inform strategy and decisions
6.Establish and maintain constructive working relationships with Divisional and corporate teams that support the delivery of an effective communications function.
7.Work to embed a commitment to the importance of strong communications across the organisation
8.Create an environment which enhances the work experience of our staff.
9.Define and develop key internal and external audiences and stakeholders, identify the key decision makers, and deliver internal and external communication initiatives to promote the corporate objectives and business decisions of the organisation
10.Monitor and manage the performance of the communication officers and to provide mentoring and training on a regular basis.
11.Co-ordinate and control the design and printing of internal and external publications and materials.
12.Work within Trust’s policies, the Freedom of Information Act, and other legislations and policies to manage information requests.
13.Provide a consultancy and advice service with regards to communications and media relations to senior managers.
14.Manage external agencies for design, print and other promotional services
15.The Communications Manager will also promote the organisation in the media, with partners, service users, and in the wider public arena – this will include:
• Acting as a press officer to generate local and national media interest in the organisation.
• Developing communication opportunities with influential people.
• Organising events for staff, the public, the media, businesses and other external stakeholders
• Ensuring that the content and style of printed literature is accurate, easy to read and relevant.
• Ensuring communications activity supports strategic objectives and values.
• Advising and influencing senior members of the organisation on the appropriate approach for communications.
• Developing close working relationships with key journalists in order to influence appropriate media cover on sensitive issues.
• Advising on the delivery of communications regarding sensitive local and national issues to internal staff.
• Providing and delivering media campaign strategies for complex issues arising.

Pay rate is circa £18.50 – £20.00 per hour
37 hour week Mon – Fri
Own transport advantageous
Interviews will be held for this position

Job Summary

Job Title Communications Manager
Location Northampton, Northamptonshire
Job Type Temp
Salary Negotiable
Last Updated 29/05/2018
Reference SF40478
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