Commercial Account Manager (Insurance)

My client is a leading insurance company based in Northampton predominantly offering various financial products. They are looking for an experienced Commercial Account manager to join their successful team.
We are looking for a multi-talented individual who will be responsible for creating new leads and opportunities, retaining an existing book of business and winning new customers from both our existing client base and in key localised areas.
Duties will command high quality personal communication skills helping to promote client and insurer relations by telephone, in writing and face-to-face. You will be able to assess market rates, relay information to underwriters and negotiate favourable terms in order to succeed.
You will have proven experience in an insurance and sales environment and be able to perform all of your duties to a high standard whilst working within a framework of company procedures and regulatory requirements.
With a client base of unprecedented quality, the standard of our service is paramount. You will therefore need to display excellent technical skills, handling and processing transactional duties with the utmost accuracy. You will be organised and capable of effective client management throughout the life of the client journey which will include mid-term servicing, cross-selling, overseeing claims and successfully handling client renewals.
• Servicing in and outbound calls to existing customers to the highest of standards
• Negotiating terms with both clients and insurers
• Nurturing and developing client and insurer relations both in and out the office
• Accurately processing policies, associated transactions and documentation (Acturis and MS Office)
• Selling and cross selling a range of products
Your employment background should include:
• Competent selling techniques with proven results
• An excellent telephone manner and positive nature
• Experience working with structured procedures and deadlines
• Competent organisational skills and elevated administrative abilities
• Knowledge and understanding of FCA regulations
• Competence with numbers and technical information
• A good standard of written language and presentation
• Proficiency with Microsoft Word, Excel and Outlook
• Chartered Insurance Institute (CII) qualifications (Preferred)
• Motor and home insurance experience (Preferred)

What we’re looking for
The ideal candidate will be career minded and be prepared to go the extra mile to achieve results. Someone who will be able to think on their feet, working independently and as part of a team. You should be well organised, self-motivated and approachable with a positive outlook towards your work.

Employment package and benefits include:

• Monday-Friday 9am – 5.30pm with an hour for lunch
• Holiday entitlement is increased with longevity of service at 1, 2, 3, 4 and 5 years
• Subsidised healthcare subscriptions after 2 years of service
• Annual performance based “Profit Share” rewards
• Loyalty bonuses rewarded at 5, 10 and 15 years of service
• On-site and hands-on training and development programs
• Financial support for Continuing Professional Development (CPD)
• Staff discounts on insurance products
• Access and contribution to our workplace pension scheme
• Access and management of an in-house savers scheme
• Eye care vouchers providing for examination and corrective lenses
• Access to our comprehensive healthcare plan offering many retailer discounts and offers including Virgin Gym, free Cineworld/ Vue tickets, Rakuten films, Amazon Prime and cashback at Waitrose (plus many more)

Job Summary

Job Title Commercial Account Manager (Insurance)
Location Northampton
Job Type Permanent
Salary £40k
Last Updated 29/01/2021
Reference SF50142
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