Claims Specialist

Claims Specialist
£Competitive Salary
Based Brno, Czech Republic

Are you looking to embrace life within a thriving European town? DO you LOVE working with numbers and finding solutions? Then read on!
We are delighted to be working with a truly unique company based in the heart of Brno, the 2nd largest city in the Czech Republic. Established in 2011 our client has been named the best Czech start-up company for the past 2 years by Forbes Magazine.
This team are passionate about delivering exceptional service within the competitive travel industry. They have the simple vision to ‘make travel better’ underpinned by a guarantee that delivers peace of mind at every turn.
This honest approach is the heart of everything about this company. Delivering a rate of success that is hard to match, they are a dynamic and thriving team who are changing the way that travel works. All of this means that we can bring this fantastic opportunity to experience Czech culture first hand to candidates from the UK.
Main Duties for the Claims Specialist
• To liaise with customers with regard to any queries relating to refunds
• To act as a liaison between customers and airlines
• Deciding the authenticity of a claim and making any refund eligibility decisions
• Answering queries via email
• Updating systems accurately
• Taking accountability for decisions
Skills required for the role
• Previous business administration experience
• A background of customer service would be a distinct advantage
• Flexible and adaptable approach to work
• Excellent command of the English language (at least C1 level)
• An analytical approach to problem solving
• Excellent IT skills (Excel/Google Sheets) coupled with an ability to search quickly via the internet
• Excellent communication skills (written and verbal)
• Punctuality is imperative along with accuracy and the ability to think independently.
• Confidence in your decision making!
What can we offer in return:
• Relocation package including interim accommodation to assist with the move
• Competitive Salary
• Quarterly bonus based on company performance
• Annual Flight credit vouchers
• Sauna/Gym/Masseur on site
• Sick pay plus optional VIP Medical Care
• Free Fruit and refreshments to keep you hydrated and healthy!
• Free Multisport card (allowing access to 122 sport/leisure facilities in the Czech Republic)
• A friendly working environment (dogs are welcome!!) with sleep spots and chill out zones!
• A relaxed dress code, (there really isn’t one!)
• Meal Vouchers
This is a full time role working 8.5 hours a day Monday to Friday.
You will be working on shifts between the hours of 7am – 8pm.
This is a multi-national team with a Czech heart, looking for passionate individuals to share in their success. If you’d consider a role outside of the UK, if you heart yearns for travel and the ability to truly experience European culture, then apply now, we can’t wait to welcome you to a truly unique working environment!

Job Summary

Job Title Claims Specialist
Location Chelmsford, Essex
Job Type Permanent
Salary Negotiable
Last Updated 21/03/2019
Reference SF44482
Apply now
Apply Now

Apply now

If this looks like the ideal job for you, we’re just going to need a couple of details.

Apply Later

Apply later

Need to give your CV a once over, or check in with your referees?
Not a problem! Pop in your email and we’ll send you a link so that you can easily find this listing later.