Assistant General Manager

An exciting opportunity has arisen for a Revenue Manager to join a well-established hotel

The purpose of this role will be to join the management team, with the capability to drive and manage a busy Reception. This is an exciting opportunity for a focused and experienced Revenue & Sales Manager.

Key Duties:
• To oversee the day to day running of Reception
• Ensuring the delivery of exceptional Customer service, both personally and by motivating and inspiring your team to deliver excellent Customer service standards at all times
• Driving and maintaining departmental operational standards ensuring the department runs efficiently and effectively
• Hands on support, working alongside the Reception team and leading from the front, dealing with a wide range of operational situations within this large multi-functional organisation
• Proactive and confident in dealing with any opportunities and Guest complaints, with the ability to close them swiftly and to the satisfaction of all parties concerned
• Leading, managing and developing the team, ensuring that they have the necessary skills to deliver to the standards required

You must be very pro-active and hands

You must be focused on training the staff to an excellent standard

You must possess a positive and approachable personality

Salary and Benefits
Really fantastic salary for the right candidate; plus excellent bonus’
Assistance provided with relocating to the area
Excellent bonus potential

To apply for this position, please submit your CV via this website. For further information please contact Charlie Papworth on 01603 615511 at our Norwich office. You must only apply through Charlie exclusively and will be unable to contact the hotel direct.

Job Summary

Job Title Assistant General Manager
Location Norwich
Job Type Permanent
Salary Negotiable
Last Updated 27/02/2018
Reference SL48507
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