2nd Line Support

An exciting opportunity has arisen for a 2nd Line Senior Mac and PC cross-platform Specialist Desktop Support Technician to join an exciting, creative and dynamic IT team. If you have both Mac and PC cross-platform experience and enjoy working in a busy, fast paced media environment I would love to hear from you!

The 2nd Line Support technician will have the following attributes:
* Experience of 1st, 2nd and 3rd Line support in both Windows and macOS environments

* Strong in both verbal and written communication to all levels of the business. Must be personable with an ability to converse with the users to ascertain the issue
* Meticulous attention to detail

* Highly organised

* Ability to work in a fast paced environment

* AD, Office 365, MS Office admin and troubleshooting

* Knowledge of networks LAN/WAN/DHCP/DNS/TCPIP 

* Knowledge of Jamf Pro

Your benefits will include:
* Personalised learning development programs
* 22 days holiday allowance

If you are interested in this 2nd Line Support role based in Central London, please apply with an up to date CV.

Job Summary

Job Title 2nd Line Support
Location London
Job Type Permanent
Salary £35k
Last Updated 28/10/2019
Reference SF47242
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