2nd Line Support - Mac Focused

What an opportunity! I am looking for an experienced Mac and PC cross-platform Specialist Desktop Support Technician to join an exciting, creative and dynamic IT team remote and in Central London. If you have both Mac and PC cross-platform experience and enjoy working in a vibrant, busy, fast paced media environment I would love to hear from you!

The Mac focused Support technician will have the following attributes:
* Experience of 1st, 2nd and 3rd Line support in both Windows and macOS environments

* Strong in both verbal and written communication to all levels of the business. Must be personable with an ability to converse with the users to ascertain the issue
* Meticulous attention to detail

* Highly organised

* Ability to work in a fast paced environment

* AD, Office 365, MS Office admin and troubleshooting

* Knowledge of networks LAN/WAN/DHCP/DNS/TCPIP 

* Knowledge of Jamf Pro

If you are interested in this Mac and crossplatform focused Support Engineer role remotely based and in Central London, please apply with an up to date CV!

Job Summary

Job Title 2nd Line Support - Mac Focused
Location London
Job Type Permanent
Salary £28k
Last Updated 02/09/2020
Reference SF49387
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