Are you a naturally organised multi-tasker who thrives in a fast-paced, high-volume environment? Could you be the vital link between sales, design and production for a growing manufacturing business?
We're recruiting on a confidential basis for a well-established and growing manufacturing business based in Thetford, seeking a Sales Coordinator to support ambitious growth plans over the next three years.
The Role
This is a varied, hands-on role sitting at the heart of the business — combining sales coordination, design administration and project coordination. You'll be the go-to person ensuring briefs are clear, quotes go out accurately and on time, and orders move smoothly from enquiry through to post-dispatch review.
Day to day, you'll:
- Clarify and validate customer briefs, and coordinate the Design Team's workload and priorities
- Support the Director with sales generation and maintain regular contact with existing and prospective customers
- Analyse repeat enquiries and historical data to prepare accurate costings, quotes and supporting documentation, following these up proactively
- Liaise with suppliers to secure the best pricing ahead of quoting
- Attend sales meetings (virtual and some in-person) with current and potential customers
- Run WHY-Q meetings with Design and Production ahead of quoting, and WHY-M meetings to hand new orders over to Production
- Work closely with the Project Coordinator and Production Manager to manage lead times, and attend weekly production and forecasting meetings
- Maintain Salesforce and manage projects for the Design Team via Monday.com
- Provide weekly Won and Probability reports, support the Marketing Department, and handle general sales administration
- Collaborate with the Sampling Coordinator on sample enquiries and orders
What We're Looking For
- A solid understanding of sales processes and customer relationship management
- Confident with Excel, Word and order processing systems
- Strong communication, negotiation and influencing skills
- An analytical mindset, comfortable using data to inform decisions
- Proactive, upbeat and driven, with honesty and integrity at the core of how you work
- Excellent attention to detail, sustained focus and a strong memory for customer detail and deadlines
What's on Offer
- £30,000–£35,000 per annum (depending on experience)
- Monday–Friday, 09:00–17:00 (full-time, in-person)
- Company pension scheme
- Bright Exchange employee benefits platform
- Employee Assistance Programme
- PPE provided where required
- On-site parking
- Tea/refreshments and weekly fresh fruit
- Employee referral scheme
- Birthday bonus scheme
- Long service award
- Christmas lunch
- Annual leave above statutory entitlement
This is a fantastic opportunity to join a business investing seriously in its future, in a role where no two days are the same.
For a confidential conversation about this role, please get in touch with Emma Now.