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Customer Service Team Leader

  • Location: Hertford
  • Salary: Competitive
  • Job Type:Permanent
  • Sector: Sales & Marketing
  • Contact: Caroline Deutsch
  • Contact Email:
  • Contact Phone: 01727 229085
  • Job Ref: SF54951
Are you an experienced Team Leader looking for an opportunity to showcase your skills in driving customer success functions?
Our client, an IT & Telecoms managed services provider based in Hertfordshire, has been experiencing record levels of growth for the past couple of years. Having recently partnered with some of the biggest companies in the UK, they’re looking for a Customer Services Team Leader to play a key role for the business.

Working with one of the Directors, you’ll be overseeing a team of Account Managers, monitoring their support and queries requests to ensure that clients are receiving all the help they need with their products and solutions. You’ll mentor members of the team, discuss any concerns that they have, and report their successes to the upper management.

Here’s what you’ll bring to the role:
  • Strong skills in team leadership
  • Experience from the IT/Telecoms sector
  • Ability to spot areas for development
  • Confident communication and organisation skills
Our client is offering a highly competitive salary for the role, commensurate with your skills and experience. They’re also offer 25 days holiday, team social events, and lots of avenues for progression.

If this sounds like exactly what you are looking for then we want to hear from you!
Get in contact with Caroline at Select St Albans for more information by clicking apply now!