At Select, our success has been built upon maintaining long-term relationships with our clients and providing them with a recruitment service that is second to none.

In our relationships with both local companies and major corporate accounts, we focus our people and business processes towards the primary goal of finding jobs for people and people for jobs.

We will work in partnership with you to fully understand your business and match the right person to the right job in the right environment.

At Select we take the time to understand your needs and expectations and you’ll find that no other recruitment organisation is more dedicated to your staffing needs.

To find out how Select can help you, please contact us for a confidential discussion or register your vacancy and one of our experienced consultants will be in touch.

call & contact centre

At Select Appointments we're experts in call and contact centre recruitment.

We provide the following in and outbound call handling staff for both permanent and temporary positions:

• Customer Service Advisors
• Team Leaders
• Sales Administrators
• Helpdesk Operators
• Call Logging Agents
• Market Research Clerks
• Customer Service Co-ordinators
• Telemarketers
• Customer Billing Clerks
• Call Centre Agents
• Data Entry Clerks
• Helpdesk Advisors
• Technical Advisors
• Assistant Team Leaders

We recognise within this fast-paced industry, you need to attract and retain the highest calibre staff to deliver optimum customer service and to achieve required productivity levels. Speed of response and the ability to provide high volume numbers of staff are usually key requirements.

Our primary vision is to be chosen for excellence by our clients and candidates, as well as by our own people. The provision of quality, tested and trained staff is fundamental to our service delivery. At Select, we're confident in our ability to identify the best candidate fit in terms of skills, experience and personality.

Finding the right candidate(s) for the job relies on us working in partnership with our clients to take in-depth job descriptions and a profile of the department, together with anticipated benefits packages and potential career opportunities for permanent positions.

As part of our recruitment process, most candidates looking for work within call and contact centres complete a comprehensive competency based telephone interview where we consider the following criteria to ascertain their suitability for the environment:

Due to the international nature of many modern call centres, we are experienced in providing staff with foreign languages. All multi-lingual candidates are additionally assessed on their various language skills.
We've handled high volume recruitment campaigns on behalf of many call and contact centres. If appropriate, we can develop a customised assessment centre by working closely with each client that mirrors the skills and attributes required for a specific role.

Alternatively we can create an advertising campaign and manage applicant flow on your behalf using our bespoke response handling system.

Following successful appointment to the roles, an on-site induction and coordination facility is available for volume recruiters.

To experience our specialist staffing services for call and contact centre personnel, please contact your local office.